🇺🇸 United States
• Processing: 1–3 business days
• Shipping: 6–10 business days
• Total Delivery: 7–13 business days

🌍 International
• Processing: 1–3 business days
• Shipping: 7–14 business days
• Total Delivery: 8–17 business days

✔️ Tracking is provided for all orders
📦 Delivery times are estimates and may vary due to customs, carrier delays, weather, or high demand

Please allow 3–5 business days for tracking updates after shipment.

No, the price you see is the price you pay - you won't be charged any extra fees.

🔁 30-Day Return Policy

You have 30 days from delivery to request a return or refund.

Start a Return (Self-Serve)
Use our self-serve returns system
Enter your order email
Follow the steps to submit your request

✔️ All returns must be approved first
🚫 Do not ship items without authorization

Need Help Instead?
Send your order number, item photo, and reason for return.

Damaged or Incorrect Items
Contact us within 30 days with photos
✔️ Free replacement or full refund
✔️ Returns usually not required

Not Covered
• Damage after delivery
• Misuse or improper handling
• Normal wear & tear

Order Not Arrived?
✔️ Replacement or refund available
• Claims must be made within 60 days

Refunds
Issued to original payment method
💳 Up to 10 business days

📩 help.nestlyspot@proton.me